Archive for May, 2009

Success Is A Choice!

Tuesday, May 26th, 2009

There was a book written around 1998 called “Success Is A Choice” which is one of my favorite business books because of the athletic paradigms referenced throughout.  The book was written by Rick Pitino who is one of the best college basketball coaches in America.  He is currently head coach of the University of Louisville where he has consistently taken his team to the upper echelon of the NCAA college basketball tournament each and every year.  In fact, as head coach of the University of Kentucky, he won the National Championship in 1996.  He also has experience as head coach of the New York Knicks in the NBA as well as serving as head coach for Boston University and Providence College.  Pitino is widely known for taking lackluster, underperforming players and teams and turning them into competitive winners.  Rick Pitino has successfully taken his message to the corporate world, teaching thousands of people in companies across America how to apply his very successful coaching strategies to the business world. Pitino’s message is loud and clear.  Specifically, he believes that no matter how you spend your time—in business, school, sports or everyday living—Success Is A Choice!

The concept of success being a choice got me to thinking about life in sales and sales management.  Could it be true that if success is a choice than so is failure?

How does Pitino go about motivating people to succeed?  What’s his secret?

Without a doubt, Rick Pitino has charm and charisma not to mention extraordinary coaching ability.  But what sets him apart in my eyes is his mental toughness, discipline and ability to get people to achieve more than they ever thought was possible.

As a Sales Manager, there were times when I saw salespeople choosing to fail either because of laziness or they lacked focus, discipline and mental toughness.  Therefore, while I agree that Success Is A Choice, I also believe that “Failure Is A Choice” as well.  In the end, as sales leaders it is impossible to truly motivate our direct reports.  However, we can be instrumental in helping others to discover the motivation that lies within.  In his book “Success Is A Choice” Pitino argues that most of us continually underestimate ourselves, and we settle for less than we deserve.  He believes we become conditioned to thinking that we can’t attain the goals we set for ourselves to achieve due to our negative thought process and poor attitude.

In my experience as a sales leader over the years, I worked with some immensely talented and capable salespeople who chose to fail more times than they chose to succeed.

Why, you might ask?

The answer is simple, and even I have struggled at times with making the right decision to succeed.  Choosing success over failure requires focus, discipline, commitment and mental toughness.  Many business professionals aren’t prepared or willing to make the supreme sacrifice to become a top performer or superstar salesperson or sales manager.  If you think about it, there’s a reason why 20% of the salespeople make 80% of all the money.  These individuals made the decision by their actions and chose to succeed.

In the end “Success Is A Choice,” but so is failure.

I say…choose to succeed!

Tom Mangini / Founder / The Sales Advisory Board
Copyright 2009 / The Sales Advisory Board: http://www.thesalesadvisoryboard.com/

The Keys To Consultative Selling

Tuesday, May 19th, 2009

The key to consultative selling is to put the need to help a prospective client achieve their goals and objectives ahead of your own need to make a sale.  This philosophy is the fundamental principle behind true consultative selling.  One of the essential factors inherent to successful consultative selling is to help a prospect understand the Return-On-Investment (ROI) gained by purchasing your product or service.  If you can quantify true or potential ROI, this will serve you well in your consultative selling endeavors while at the same time differentiating yourself from the competition.

In consultative selling, need is apparent when the cost of the problem is greater than the cost of the solution.

In addition to demonstrating what a prospect will gain by doing business with you, another key is to help the prospect understand the cost of not doing business with you in terms of what they will lose by choosing your competitor over you and your product proposition, as well as what they will lose by not doing anything at all; as in the status quo.

The Sales Advisory Board
Copyright 2009 / The Sales Advisory Board: http://www.thesalesadvisoryboard.com/

Why A Sales Sounding Board?

Tuesday, May 12th, 2009

“From personal experience, I can tell you there were times throughout my career that I wished I had somebody from the outside of my company, somebody I didn’t know or somebody outside of my circle of friends and business associates to talk shop with in a 100% completely confidential setting to discuss pertinent sales, management and leadership issues affecting my professional life.  It’s not that I didn’t trust certain people within my circle, but I often found myself wondering if they had their own agenda at times with the advice or counseling they were providing me, in addition to wondering if they truly had the expertise and credibility to provide me with what I needed in order to become more successful.”

Tom Mangini / Founder / The Sales Advisory Board

Why A Sales Sounding Board?

Simply stated, a sales sounding board makes good business sense for the sales, management, venture capitalist, entrepreneur and leadership professional.  It really comes down to the choices you make.  You can either take a reactive approach and let things happen to you; or you can take a proactive approach and make things happen for you.

Even when you think you have the answer or feel you already know what to do in certain situations, it simply makes good business sense to have an objective resource or sales sounding board at your disposal if for no other reason than to give you peace of mind.

In larger companies, a VP of Sales can be so far removed from the frontline or trenches to the extent they really don’t have a grasp in terms of what’s happening within their sales organization; sometimes due to the sheer size and geographical complexity of their sales force.

In smaller companies, the President or CEO may not have the time, money, expertise, personnel or resources to efficiently and effectively deal with the day-to-day nuances within the sales area to drive revenue in the right direction on a consistent basis.  Often times, entrepreneurs and small business owners do not come from a sales background; therefore having a sales sounding board at their disposal enables them to maximize sales and growth opportunities.

Many times, salespeople want another viewpoint or differing opinion from internal sales management or they are faced with time-sensitive challenges and need help quickly.

Even the investment community is constantly in need of advice and consultation regarding new or existing sales organization development.

There is a serious misnomer regarding entrepreneurs and business owners being experts in sales, sales management and leadership.  Most visionaries who start or run companies have expertise in other areas exclusive of sales, sales management and leadership.  A sales sounding board can help bridge the gap between the skill set it takes to start or run a company, and the skill set it takes to drive sales productivity on a consistent basis.

Utilizing a sales sounding board is a strategic and innovative way for individuals and companies to maximize their efficiency and effectiveness by discussing critical sales, management and leadership issues with an objective 3rd party.  In partnering with a trusted advisor on a peer to peer level, sales professionals at all levels; including CEOs, VPs, entrepreneurs and sales leadership can benefit greatly.

The Sales Advisory Board
Copyright 2009 / The Sales Advisory Board: http://www.thesalesadvisoryboard.com/